Housing Needs Officer - Rough Sleepers

mediation, tenancy sustainment)\nSource suitable accommodation including: \nTemporary accommodation\nPrivate rented housing\nSupported housing pathways\nSupport clients to move from the streets into settled housing\n\nMulti-Agency Working\n\nCollaborate with partners including: \nHealth services\nProbation and criminal justice agencies\nDrug and alcohol services\nVoluntary sector organisations\nCoordinate support plans for individuals with complex needs\n\nTenancy Sustainment & Support\n\nHelp clients understand and maintain tenancies\nSupport with benefits, utilities, and budgeting\nLiaise with landlords to resolve issues and prevent evictions\n\nCompliance & Administration\n\nMaintain accurate case records on housing systems (including NEC)\nEnsure decisions comply with: \nHousing Act 1996 (as amended)\nHomelessness Reduction Act 2017\nPrepare decision letters, reports, and legal documentation\n\nSkills & Experience\n\nEssential:\n\nExperience within housing options, homelessness, or rough sleeping services\nStrong knowledge of housing legislation and statutory duties\nExperience supporting vulnerable individuals with complex needs\nWorking knowledge and experience using the NEC housing system\nExcellent communication and case management skillsDesirable:\n\nPrevious experience within a local authority housing team\nUnderstanding of London housing pathways and Rough Sleeper Initiative work\nExperience working in multi-agency environments\n\nKey Competencies\n\nEmpathy and resilience when working with vulnerable groups\nStrong problem-solving and decision-making abilities\nAbility to manage a high caseload under pressure\nEffective partnership working and negotiation skills\n\nWhat's on Offer\n\nLong-term contract opportunity through to March 2027\nHybrid working (2-3 days in office)\nIT equipment provided\nOpportunity to make a tangible impact supporting vulnerable individuals off the streets into stable housing\n\nAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser